PRIVACY POLICY

House of Arcana is committed to protecting your privacy to give you a safe online experience. This Statement of Privacy applies to the House of Arcana web site and governs data collection and usage. By using the House of Arcana website, you consent to the data practices described in this statement.

Your financial and identity protection is of utmost importance. That is why we process all payments through Stripe and PayPal, which is one of the safest and most secure payment processing systems in the world. Furthermore, all personal information collected on this site is kept strictly confidential and not sold, reused, rented, disclosed, or loaned. Your personal information is used solely and exclusively for the purpose of fulfilling your order and making your buying experience a success.

COLLECTION OF YOUR PERSONAL INFORMATION

House of Arcana collects personally identifiable information, such as your email address, name, address or telephone number. House of Arcana also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by House of Arcana. This information can include: your IP address, browser type, domain names, access times and referring web site addresses. This information is used by House of Arcana for the operation of the e-commerce store, to maintain quality services/products, and to provide general statistics regarding use of the House of Arcana web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through House of Arcana ’s public message boards, this information may be collected and used by others. Note: House of Arcana does not read any of your private online communications.

House of Arcana encourages you to review the privacy statements of web sites you choose to link to from House of Arcana so that you can understand how those websites collect, use and share your information. House of Arcana is not responsible for the privacy statements or other content on web sites outside of the House of Arcana and House of Arcana family of websites.

USE OF YOUR PERSONAL INFORMATION

House of Arcana collects and uses your personal information to operate the House of Arcana website and deliver the services/products you have requested. House of Arcana also uses your personally identifiable information to inform you of other products or services available from House of Arcana and its affiliates. House of Arcana may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

House of Arcana does not sell, rent or lease its customer lists to third parties. House of Arcana may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, House of Arcana may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to House of Arcana, and they are required to maintain the confidentiality of your information.

House of Arcana does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

House of Arcana keeps track of the web sites and pages our customers visit within House of Arcana, in order to determine what House of Arcana services/products are the most popular. This data is used to deliver customized content and advertising within House of Arcana to customers whose behavior indicates that they are interested in a particular subject area.

House of Arcana web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on House of Arcana or the site; (b) protect and defend the rights or property of House of Arcana; and, (c) act under exigent circumstances to protect the personal safety of users of House of Arcana, or the public.

USE OF COOKIES

The House of Arcana web site uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize House of Arcana pages, or register with the House of Arcana site or services, a cookie helps the House of Arcana to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same House of Arcana website, the information you previously provided can be retrieved, so you can easily use the House of Arcana features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the House of Arcana services or web sites you visit.

This site uses Google Analytics remarketing codes and logs when users view specific pages or take specific actions on this website. This will allow House of Arcana to provide customized advertisements across the internet based on your specific interests. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to the House of Arcana website. If you do not wish to receive this type of advertisement from us in the future you can opt out using the opt-out form provided by Google.

SECURITY OF YOUR PERSONAL INFORMATION

House of Arcana secures your personal information from unauthorized access, use or disclosure. House of Arcana secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

CHANGES TO THIS STATEMENT

House of Arcana will occasionally update this Statement of Privacy to reflect company and customer feedback. House of Arcana encourages you to periodically review this Statement to be informed of how House of Arcana is protecting your information.

CONTACT INFORMATION

House of Arcana welcomes your comments regarding this Statement of Privacy. If you believe that House of Arcana has not adhered to this Statement, please contact House of Arcana at info@houseofarcana.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.